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MK-T0603

Unit Economics

The cost and value of each customer, which decide how much can be spent to acquire one.

ID
MK-T0603
Tactic
Measurement & KPIs
Sub-techniques
4
Type
Reference
Level
Intermediate
Time
15 min read

Sub-techniques

Sub-technique details

MK-T0603.001

Customer Acquisition Cost (CAC)

Total sales and marketing cost divided by new customers in the period.

MK-T0603.002

Customer Lifetime Value (LTV)

Average gross margin per customer over the relationship.

MK-T0603.003

LTV to CAC Ratio

Value returned per unit of acquisition cost; 3:1 is a common benchmark.

MK-T0603.004

CAC Payback Period

Months of gross margin needed to recover acquisition cost.

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